Need to change your Reviso password?

 



The TS ID (TeamSystem ID) requires a password change every 90 days. This is for security reasons along with protecting your data.

When you login to your Reviso agreement you would normally enter your email address and click Login and then your password, click Login and then your agreement is listed enabling you to click on the agreement and then you’re inside your accounts. However, if after entering your email address you are then prompted to change your password you will need to click on the link to change. You then enter your email address a security code is then sent to your email address which you enter in the space provided you can then create a new password and confirm. Once this has taken place your new password is in place and can be saved.

If you’re using the Reviso expense app please remember that this is also based on your password so if you’ve changed your login you will be prompted to login to the app with your new password. The credentials for logging into the mobile app are agreement number, User ID which is your email address (same email address you enter for your Reviso account login) followed by your new password.

Some clients have encountered issues whereby they have not received the security code required for the change of password to take place.

If this happens to you please check your spam/junk folder as it could have ended up in here.

Also, websites often store cookies and other data on your PC/Mac. This data may include information that you have provided, such as your name, email address, and preferences. It helps websites identify you when you return so the site can provide services for you and show information that might be of interest to you. It could be that you have cookies stopping the email containing the security code coming through so please check these.

Mac Users in Safari

You can change options in Safari preferences so that Safari always accepts or always blocks cookies and other website data.

Choose Safari > Preferences, click Privacy, then do any of the following:

  • Prevent trackers from using cookies and website data to track you: Select “Prevent cross-site tracking.” Cookies and website data are deleted unless you visit and interact with the trackers’ websites.
  • Always block cookies: Select “Block all cookies.” Websites, third parties, and advertisers can’t store cookies and other data on your Mac. This may prevent some websites from working properly.
  • Always allow cookies: Deselect “Block all cookies.” Websites, third parties, and advertisers can store cookies and other data on your Mac.
  • Remove stored cookies and data: Click Manage Website Data, select one or more websites, then click Remove or Remove All. Removing the data may reduce tracking, but may also log you out of websites or change website behaviour.
  • See which websites store cookies or data: Click Manage Website Data.

Using Chrome as your browser?

if you have tried this can you please check your browser settings and see if you can confirm you have 3rd party cookies enabled in your browser settings ?

To verify 3rd party cookies in chrome follow these steps :

  1. On your computer, open Chrome.
  2. At the top right, click -> Settings.
  3. Under “Privacy and security”
  4. Verify that blocking 3rd party or blocking all cookies is not ticked.

Important: If you block third-party cookies, all cookies and site data from other sites will be blocked, even if the site is allowed on your exceptions list.

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