What makes a software user friendly?
The ease of use of a website or software describes that users can operate the technical system easily and intuitively . The navigation through the program should of course be structured. In short, the easier and faster the user understands the application, the more user-friendly it is. A bad usability leads to negative experiences with the user, so this website/software will be avoided in the future. On the other hand, good usability improves work efficiency, and thus reduces costs. Intuitive The interaction of the user with the system should be self-explanatory and self-evident. A high level of user-friendliness avoids long training phases with the system. With just a few clicks users want to be able to operate the system without long instructions and manuals. Digitalisation in particular is making more and more small and medium-sized enterprises (SMEs) use online solutions that are intuitive to use. Most cloud solu...